FAQ

1. What products do you offer?

We currently offer a curated selection of high-quality T-shirts and sweatshirts and seasonal fits.More styles are coming soon!

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2. Are your products unisex?

Yes, most of our products — including T-shirts and sweatshirts — are designed to be worn by both men and women.

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3. How do I find my size?

Please refer to our Size Guide available on each product page. If you're still unsure, feel free to contact us before placing your order.

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4. How long will it take to receive my order?

Orders are usually processed within 1–3 business days and delivered within 5–7 working days, depending on your location.

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5. Can I return or exchange an item?

Yes! We accept returns and exchanges within 7 days of delivery if the item is unused and in original condition. Please check our Returns Policy page for more details.

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6. Do you ship all over India?

Yes, we currently ship across India. Shipping details and charges (if any) will be shown during checkout.

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7. How can I track my order?

Once your order is shipped, you’ll receive an email with tracking details. You can also contact us if you haven’t received it within a few days.

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8. Can I cancel my order after placing it?

Orders can be cancelled within 24 hours of placing them. After that, we start processing and packing, so cancellations may not be possible.

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9. How can I contact you?

You can reach us via our Contact Us page, or email us at ozaaapparel@gmail.com. We usually reply within 24 hours.